These Terms and Conditions apply to all business relationships between Swiss Repetitorium GmbH, which operates, among other things, the Glemser Learning brand, and its customers. These terms and conditions apply exclusively. Conflicting or deviating from our GTC offers of contracts on the part of the customer will not be accepted, unless a written consent is given by Swiss Repetitorium GmbH.
2. Conclusion of the contract
The presentation of the courses, learning cards and folders on our website is non-binding and does not constitute an offer to conclude a purchase contract with the customer.
By ordering products (courses, learning cards, folders), the customer submits a contract conclusion offer. The order confirmation automatically created on it represents the acceptance of the offer by Swiss Repetitorium GmbH.
Acceptance is subject to the legal admissibility and availability of the ordered products. Temporarily unavailable products are reserved and the customer’s order remains in place.
Every customer registers on the Glemser Learning website. Multiple registrations under different names or addresses are not allowed.
The login data may not be made available to third parties. Swiss Repetitorium GmbH is entitled to recognise any user of the login data as an authorized customer. An exception to this is if the customer has expressly notified the company in writing of the loss or theft of the login data.
The registration of customers can be revoked at any time and without giving reasons by Swiss Repetitorium GmbH. The company is expressly entitled to block or delete the user account without notice.
4. Payment & VAT
Swiss Repetitorium GmbH accepts only the payment methods indicated to the customer during the ordering process.
The purchase price owed incl. possible shipping costs are due at the time of conclusion of the contract and must be paid no later than ten days after receipt of the confirmation e-mail.
If the customer does not do so within these 10 days, Swiss Repetitorium GmbH automatically withdraws from the contract. In the event of non-performance, there is no longer any right to a place in the seminary.
Upon receipt of payment after 10 days, it is at the discretion of Swiss Repetitorium GmbH to provide the service or to transfer the paid amount back to the customer.
All prices stated on the Glemser Learning website are in Swiss francs, including the applicable statutory value added tax.
Access to courses may be refused, as long as not all demands on the part of the customer are met.
Swiss Repetitorium GmbH reserves the right to change course dates at short notice, to merge courses or to change the venue.
Seminars missed by the customer cannot be made up. There is no right to a refund of the seminar fee.
If a course cannot be held due to illness of a lecturer or due to force majeure, there is no entitlement to the execution of the failed course. The seminar fee will be refunded in this case.
6. Collection and mailing of products
Learning cards and folders can be collected from our sales partners after full payment has been received. Cash payment on site is also possible.
If the option “Postal shipping” has been selected during the order, products (learning cards, folders) will be shipped after full payment has been received. Shipping is usually done within 2-5 business days after receipt of payment.
Only a shipping address in Switzerland is possible. Shipping abroad is excluded.
The cost of shipping can be found on the website.
Orders on the website are binding.
No products will be returned. Excluded are faulty documents, which are replaced accordingly.
8. Warranty & Liability
Any further warranty claims for legal and material defects of any kind as well as the liability of Swiss Repetitorium GmbH for consequential costs for defects are completely eliminated.
The liability of Swiss Repetitorium GmbH for its own fault, as well as that of its employees, legal representatives and vicarious agents, is limited to intent. Any liability of Swiss Repetitorium GmbH is limited to the amount of the customer’s order.
It is the sole responsibility of each customer to prepare himself sufficiently for audits. This includes checking and supplementing the completeness of products (courses, learning cards, folders). The products offered cannot replace the attendance of lectures and exercises as well as the intensive confrontation with self-study content. They are to be understood only as a supplement to this.
Swiss Repetitorium GmbH makes no representations regarding the correctness and completeness of the documents in connection with products (courses, learning cards, folders) as well as with regard to the passing of examinations or an evaluation of examinations.
The customer irrevocably waives any claims against Swiss Repetitorium GmbH in connection with the non-existence of examinations or the award of points during examinations as well as the final evaluation of examinations.
All intellectual property rights, in particular the copyrights to the documents submitted in the course or ordered by the customer, as well as to the entire course content, remain in full with Swiss Repetitorium GmbH.
All Glemser Learning products (courses, learning cards, folders) and the complete course content are protected by copyright and may not be reproduced or recorded without express written permission. Any kind of reproduction, (electronic) storage, processing, duplication or distribution of products (courses, learning cards, folders) is prohibited.
10. Data protection
The provisions of the Swiss Data Protection Act are complied with.
11. Severability clause
The ineffectiveness of individual provisions does not affect the validity of the remaining provisions of the contract and these GTC.
12. Place of jurisdiction
Only the provisions of material Swiss law (to the exclusion of private international law) apply. The state courts in the canton of Aargau are exclusively responsible for the assessment of disputes arising from or in connection with agreements between customers and Swiss Repetitorium GmbH.